The value of repairer choice for prestige vehicles

When insuring prestige vehicles, emphasising quality over cost is vital to safeguard your client's prized possessions.

Owners of rare or luxury vehicles such as Ferraris, vintage Aston Martins, or any vehicle valued at more than $250,000, understand that maintaining their vehicle's condition is paramount as it helps to enjoy their vehicle and preserve its resale value.

Dawes Motor Insurance is committed to arranging quality insurance cover tailored specifically for these high-end vehicles. By emphasising quality and comprehensive protection, the agency ensures your clients receive the best possible care for their prized vehicles.

"An important aspect of this coverage is the choice of repairer, which allows policyholders to select who will repair their vehicle following an accident or damage. This is a standard feature in all Dawes policies, and it's a crucial one," says Tom Hall, Senior Technical Underwriter at Dawes.

"Having the option to choose a specialist and qualified repairer ensures that their vehicle receives the best possible care and maintains its value and performance."

The choice of repairer is a driving factor in choosing insurance

High-end performance vehicles demand a level of expertise that goes beyond the capabilities of a typical auto repair shop.

Specialised knowledge is essential to preserving the vehicle's traits, performance and overall features, not to mention the resale value of prestige vehicles.

"This policy inclusion means that we can really support customers to get the best outcome. For example, recently, one of Dawes' approved specialist repairers was able to make an entirely new front nose cone for a Ferrari 275 GTB, as the part was unavailable," Tom says.

"Such precision and skill can only be found in specialised repairers who are familiar with the intricacies of luxury vehicles."

Manufacturer-approved repairers also play a pivotal role in ensuring the repairs meet the highest standards.

"Where appropriate, we often recommend a manufacturer-approved repairer," he adds. "These repairers have undertaken training from the manufacturer, so they understand the vehicle and how it was built. They have access to genuine parts and follow strict guidelines set by the manufacturers, guaranteeing that the vehicle can be restored to the best possible condition."

The impact of using an unqualified repairer

"Around 90% of claim delays occur when claimants use an unqualified repairer. The repair often takes longer, or non-certified parts are used as the mechanic can't access certified parts." Tom says.

"If your client is unsure about where to take their vehicle, we can help them find a reputable repairer who will do the job right."

Using an unqualified repairer or someone who is inexperienced working on prestige vehicles can lead to a host of problems, including:

  • Delays in repair time.
  • Lack of access to the right parts.
  • Subpar workmanship that may not meet manufacturer standards.
  • Increased risk of further damage due to improper repair techniques.
  • Higher overall costs due to the need for additional repairs.

Why choose Dawes?

Working with Dawes comes with a host of benefits. With an extensive network of over 25 approved specialist repairers across Australia, Dawes ensures clients receive prompt and quality service, and the assurance of the best possible outcomes for their vehicles.

"Our partnerships with these repairers means that clients will receive expert care and swift service, reducing downtime and getting them back on the road sooner," says Tom.

Dawes also offers in-house claims services, which streamline the process and provide the quickest turnaround possible.

The dedicated team works closely with specialist repairers to manage claims efficiently and effectively, ensuring that vehicles are restored to their original condition with minimal hassle.

"At Dawes, we strive to provide you and your clients with the best possible service and arrange quality insurance cover for your client. If your client owns a high-end vehicle, don't compromise on quality – choose an insurance policy that offers the freedom to select the best repairer for your client's needs." Tom says.

For more information about our policies and how we can help arrange cover for your clients' prestige vehicles, contact us today at insure@dawes.com.au, or call us on 1300 188 299.

 

 

Dawes Underwriting Australia Pty Ltd t/as Dawes Motor Insurance (ABN 18 050 289 506, AR No. 342982) (‘Dawes’) is an Authorised Representative of SGUAS Pty Limited (ABN 15 096 726 895, AFSL 234437) (‘SGUAS’) and acts for the insurer, Allianz Australia Insurance Limited (ABN 15 000 122 850, AFSL 234708) (‘Allianz’). Consider the relevant Product Disclosure Statement and Target Market Determination available by contacting Dawes on 1300 188 288 or visiting www.dawes.com.au, before deciding if it is right for you. This article has been prepared by Dawes. Any advice here does not take into account individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply.


Information contained in this article is accurate as at 9 September 2024 and may be subject to change. In some cases information has been provided to us by third parties and while that information is believed to be accurate and reliable, its accuracy is not guaranteed in any way. Any opinions expressed constitute our views at the time of issue and are subject to change. Neither Dawes, nor its employees or directors give any warranty of accuracy or accept responsibility for any loss or liability incurred by you in respect of any error, omission or misrepresentation in this article.